Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: January 15, 2025
Information We Collect
We collect information you provide directly to us when you register for our database administration courses, create an account, or communicate with our team. This includes your name, email address, phone number, and educational background.
- Personal identification information including full name and contact details
- Educational and professional background relevant to database administration
- Course preferences and learning objectives
- Technical information about your device and browser when accessing our platform
- Usage data including pages visited and time spent on our educational content
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and referring website. This helps us understand how our platform performs and identify areas for improvement.
How We Use Your Information
Your information helps us provide personalized database administration education services and improve your learning experience. We use this data to communicate course updates, deliver educational content, and provide technical support.
Course Delivery
We use your information to provide access to course materials, track your progress, and customize learning paths based on your database administration interests.
Communication
We send course announcements, schedule updates, and educational newsletters to help you stay informed about database administration trends and opportunities.
Platform Improvement
Anonymous usage data helps us enhance our educational platform, develop new database administration courses, and optimize the learning experience.
Legal Compliance
We maintain records as required by Vietnamese educational regulations and use information to protect our legitimate business interests.
Data Storage and Security
We implement multiple layers of security to protect your personal information. Your data is stored on secure servers with encryption both in transit and at rest, and access is limited to authorized personnel only.
| Security Measure | Implementation |
|---|---|
| Data Encryption | AES-256 encryption for stored data, TLS 1.3 for data transmission |
| Access Control | Role-based access with multi-factor authentication for staff |
| Data Backup | Daily encrypted backups stored in secure, geographically separated locations |
| Monitoring | 24/7 security monitoring with automated threat detection systems |
While we take extensive precautions to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.
Your Privacy Rights
Under Vietnamese data protection laws and international privacy standards, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
- Right to access your personal data and receive a copy of the information we hold about you
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your personal data, subject to legal and contractual requirements
- Right to restrict processing of your personal information in certain circumstances
- Right to withdraw consent for marketing communications at any time
- Right to file a complaint with relevant data protection authorities
Exercising Your Rights
To exercise any of these rights, contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your privacy.
Data Sharing and Third Parties
We do not sell your personal information to third parties. We may share limited information with trusted service providers who help us deliver our database administration education services, but only under strict confidentiality agreements.
These service providers may include:
- Educational technology platforms that host our course content
- Email service providers for course communications
- Payment processors for course enrollment transactions
- Analytics services to help improve our educational platform
We may also disclose information when required by Vietnamese law or to protect our rights, property, or safety, or that of our students and staff.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Student records are typically maintained for seven years after course completion to support transcript requests and educational verification.
Marketing communications data is retained until you unsubscribe or request deletion. Technical logs and analytics data are generally deleted after two years unless required for security purposes.
When we no longer need your information, we securely delete or anonymize it according to industry best practices and Vietnamese data protection requirements.
International Data Transfers
Some of our educational technology partners and service providers are located outside Vietnam. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.
These safeguards include:
- Contractual data protection clauses with international service providers
- Adequacy decisions recognizing equivalent data protection standards
- Certification schemes ensuring proper data handling practices
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser preferences.
We use different types of cookies:
- Essential cookies required for basic platform functionality
- Preference cookies to remember your settings and choices
- Analytics cookies to understand platform usage and improve services
- Marketing cookies to deliver relevant educational content and announcements
Most browsers allow you to refuse cookies or alert you when they're being sent. However, disabling cookies may limit some platform features and affect your learning experience.
Children's Privacy
Our database administration courses are designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If we discover we have collected information from a minor without proper authorization, we will promptly delete it.
Parents or guardians who believe we may have collected information from their child should contact us immediately using the information provided below.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or through prominent notices on our website.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date of the most recent update is displayed at the top of this policy.
Continued use of our services after policy updates indicates your acceptance of the revised terms.
Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our data protection team is committed to addressing your concerns promptly and thoroughly.